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Refund Policy

Last updated: August 2026

Refund Eligibility

Refund requests must be submitted within 7 days of payment. Once work has commenced or deliverables have been shared, refunds are processed on a case-by-case basis based on the work completed.

Non-Refundable Items

Domain registrations, hosting charges, third-party software licenses, ad spend, API subscriptions and any customized work that has already been delivered are non-refundable.

Partial Refunds

If a project is cancelled after partial completion, the refund amount will be calculated by deducting the cost of work already completed from the total project fee.

How to Request

To request a refund, email support@lyzoo.co.in with your project details and reason for the refund. We will respond within 3 business days.

Processing Time

Approved refunds are processed within 7–10 business days to the original payment method.

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